Penbrothers Library

Get in on the latest news, insights, and success stories about offshoring and remote work

Offshoring to the Philippines: A Viable Solution to Global Talent Challenges

Offshoring to the Philippines: A Viable Solution to Global Talent Challenges

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Best Customer Service Outsourcing Companies for Australian Businesses

Best Customer Service Outsourcing Companies for Australian Businesses

Telstra made a decision in 2022 that cost roughly what a small suburb’s worth of mortgages would total. Every consumer ...
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Service Incentive Leave: A Complete 2025 Guide for Remote & Hybrid Employees

Service Incentive Leave: A Complete 2025 Guide for Remote & Hybrid Employees

Learn who qualifies for Service Incentive Leave in the Philippines, who’s excluded, and how it applies to remote and hybrid employees.
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PSA Online Appointment: Remote Employees’ Guide to Fast Scheduling

PSA Online Appointment: Remote Employees’ Guide to Fast Scheduling

Learn how remote employees can secure PSA appointments quickly, avoid errors, and align with HR timelines and compliance.
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Rethinking Information Technology Outsourcing Services in Australia

Rethinking Information Technology Outsourcing Services in Australia

Australia’s IT spending will hit AU$147 billion in 2025, up 8.7% from last year. Most of that’s going to cloud ...
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The U.S. Government Shutdown Is a Wake-Up Call for Offshore Resilience

The U.S. Government Shutdown Is a Wake-Up Call for Offshore Resilience

It is Monday morning in Washington. The lights are off. Nearly 750,000 government employees are sitting at home, not because ...
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Pag-IBIG Loan Requirements: A 2025 Guide for Remote Employees

Pag-IBIG Loan Requirements: A 2025 Guide for Remote Employees

Key Takeaways  Introduction Access to financing through Pag-IBIG loans can be a lifeline for remote employees, whether for home improvements, ...
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