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At Penbrothers, one of our core values is Growth Obsession—which means we absolutely love innovation, testing fresh ideas, and embracing tools that help you put your best foot forward. Artificial Intelligence (AI) can be an incredible copilot for learning and refining your skills.

But when it comes to finding your next remote career, there’s one thing we value above everything else: You. 🤝

Our core philosophy is simple: Support, don’t replace. We want to see your authentic talent, your unique personality, and your real capabilities. To keep the playing field fair, transparent, and equitable for everyone, we’ve laid out some clear guidelines on how AI can (and shouldn’t) be used during our application and interview process.

Wondering where we draw the line? Here is a quick guide to what’s welcomed and what’s a no-go:

🟢 The Green Lights (Permitted Use)

Feel free to use AI as your personal editor or interview prep coach:

  • Resume & Bio Polish: Using AI for grammar checking, perfecting your tone, or aligning your actual achievements with the job description.
  • Interview Prep: Doing market research, running mock interview simulations, or using AI frameworks to help structure your thoughts.
  • Accessibility Needs: Standard accessibility aids (like live captions or screen readers) are always welcome with prior notice.

đź”´ The Red Lights (Prohibited Use)

We have a strict zero-tolerance policy for using AI to misrepresent who you are or what you can do:

  • Fictional Resumes: Fabricating metrics, creating fictional job histories, or generating fully automated resumes completely from scratch.
  • Script Reading: Writing exact AI scripts to memorize or copy verbatim instead of speaking from your own authentic knowledge.
  • Live Co-Piloting: Utilizing split-screen AI coaches, teleprompters, background listening apps, or automated solvers during live technical interviews and/or assessments.

To ensure a safe, fraud-free environment and protect our global client ecosystem, we execute a few mandatory operational guardrails during all live video interviews:

To ensure a safe, fraud-free environment and protect our global client ecosystem, we execute a few mandatory operational guardrails during all live video interviews:

  • Process Overview: Be advised that our live evaluation sessions are recorded. Your recruiter will capture a brief image of your presented ID for verification purposes. This record is stored exclusively within our secure Applicant Tracking System (ATS), with all data managed under the rigorous standards of the Penbrothers’ Data Privacy Policy.

Keep the Camera Rollin’: Your video feed must stay continuously active throughout the entire evaluation. Turning off your camera without a critical technical emergency will result in an immediate pause or suspension of your application.

Always Human-Led: Don’t worry—we don’t let robots make the final calls. While we use smart software to optimize our workflows, automated AI is completely barred from making rejection or selection decisions. Every single application is manually evaluated, verified, and signed off by a real human Penbrothers recruiter.

The Serious Stuff: Non-Compliance & Exceptions

What happens if someone breaks the rules?

Real-time AI manipulation or bypassing our environmental rules counts as material fraud. Doing so will result in the immediate cancellation of your active application, the voiding of any pending job offers, and a permanent ban from applying to future Penbrothers client ecosystems. Let’s keep it honest!

If you believe your application was incorrectly flagged for AI non-compliance, you may request a brief appeal. Please email a concise explanation to your recruiter within forty-eight (48) hours of your notice. A Talent Acquisition leader will manually review your session logs and issue a final, absolute decision within 3 business days.

We are fully committed to inclusivity. If you have a legitimate medical or accessibility need that requires a specialized screen reader, speech-to-text device, or other hardware assist, we’ve got your back! Just file a formal accommodation request with your assigned recruiter at least forty-eight (48) hours prior to your live interview to secure written confirmation.

If you prefer not to have your data processed by our AI-driven efficiency tools, you may opt out of these specific screening workflows. Please note that opting out will not disqualify you from the application process; however, it will require us to conduct a completely manual review of your application.

Because manual reviews take a bit more time, choosing to opt out may result in a longer processing time. We also cannot guarantee that the role you are applying for won’t be filled by other candidates while your application is awaiting human review. To request an opt-out, please contact your recruiter at least forty-eight (48) hours before you begin your screening.

Your Privacy Matters

By moving forward with your application, you acknowledge and agree that your personal data will be subject to AI processing and manual review. Rest assured that we take your privacy seriously: all collected personal data is processed solely for the purpose of recruitment and selection, fully consistent with applicable Labor regulations and the Data Privacy Act of 2012 (RA 10173).