Penbrothers Library

Get in on the latest news, insights, and success stories about offshoring and remote work

Offshoring to the Philippines: A Viable Solution to Global Talent Challenges

Offshoring to the Philippines: A Viable Solution to Global Talent Challenges

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AI for Customer Service: 71% More Efficiency with Human Agents

AI for Customer Service: 71% More Efficiency with Human Agents

AI-powered customer service can boost productivity by more than 70%, but it won't eliminate the need for human representatives. Find out how AI can complement agents' work.
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Which Jobs Are Safe from AI and Automation?

Which Jobs Are Safe from AI and Automation?

Here's a list to guide you in building a solid team that's AI-proof. Invest in the right talent you can outsource.
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Top 4 Growth-Driven Filipino Remote Teams: Your Outsourced Global Partners

Top 4 Growth-Driven Filipino Remote Teams: Your Outsourced Global Partners

Find out the crucial teams you can hire remotely to help you meet your business goals.
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4 Strategic Benefits of Outsourcing Data Entry Specialists to the Philippines

4 Strategic Benefits of Outsourcing Data Entry Specialists to the Philippines

Enhance your business operations with high-quality, cost-effective data entry services from the Philippines. Learn how to streamline your processes and boost productivity.
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Build a Stronger Remote Team with These 10 Essential Soft Skills

Build a Stronger Remote Team with These 10 Essential Soft Skills

Know which soft skills remote team members need to drive strong collaboration here.
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5 In-Demand IT Remote Jobs You Can Outsource

5 In-Demand IT Remote Jobs You Can Outsource

How can Philippine IT outsourcing address talent gaps, save money, and boost IT performance?
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