Job Title: Implementation Consultant Netsuite
Contract Type: FULL-TIME
Preamble
About Penbrothers
Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.
About the Client
Combining the most modern multi-tenant technology with an obsession for stellar customer experience, Our client is changing the retail landscape and what was previously thought to be impossible. Our powerful platform connects retailers, brands, and suppliers at record speed, empowering them to sell more products, reach more customers, and maintain their edge in an ever-evolving eCommerce universe. Our client recently received $135M from K1 Investment Management to continue fueling its position as a global category leader.
Responsibilities
- Support the technical onboarding and ongoing maintenance of VIP clients and their vendors
- Develop, test, and maintain client workflows, business rules, and mappings
- Analyze testing, production setup, and data output
- Deliver outstanding (and well-tested) code
- Develop and publish technical specifications and documentation
- Design and implement solutions to provide value to our customers as quickly, reliably, and correctly as possible
- Partner with Project Managers for VIP client implementations
- Work with our incredible development team to improve and enhance the tools our clients use
Qualifications
- 5+ years of experience in customer or technical support, related to drop ship operations and/or EDI systems and documents
- EDI/XML experience required - Java script, HTML, and API
- Familiarity with EDI connection types: SFTP, FTP, AS2, VAN
- General understanding of how to organize code and debug, specifics will be taught while on the job
- Desire to learn and contribute to the success of the Implementation team, Logicbroker, and our clients
- Proven ability to communicate ideas, with excellent verbal and written communication skills
- Ability to drive projects to completion and manage obstacles
- Natural leadership instincts with proven ability to innovate
- An entrepreneurial work style, you’re a self-starter
- Comfort in a fast-paced and dynamic environment
- Excellent organization skills
- Ability to work well with client facing and software development teams
- Strong analytical, problem-solving, and troubleshooting skills
- Bachelor’s Degree in computer science and engineering
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