Working with Penbrothers has been a game-changer for us. Their understanding of our diverse needs across various roles is remarkable. Whether it’s finding the right candidate with the right skills or providing invaluable insights on salary expectations, Penbrothers consistently delivers exceptional service.
-Pauline Gras
VP Head of Sales, Merchandising & Operations, Reflaunt
Having no local presence in Southeast Asia, Reflaunt sought to hire skilled and trained talents in the Philippines. The company achieved this goal—while saving time, effort, and money—with the help of Penbrothers.
Who is Reflaunt
Reflaunt is a Resale-as-a-Service tailored for luxury fashion brands to fashion brands and multi-brand retailers. With Reflaunt’s leading technology solutions, retailers can empower their own customers to resell their past purchases online.
2020
Client Since
Resale
Industry
Portugal
Country
40
Company Size
6
Years
The Challenge
Lack of Access to Skilled Talent
After moving back its headquarters from Singapore to Europe, Reflaunt had no local presence in Southeast Asia. This made it difficult for the company to find and hire skilled and trained talents in the Philippines.
The Solution
Understanding Reflaunt’s need per type of job, we sourced candidates with the right skills for each role.
With a quick turnaround time, we helped the company hire top-tier talent quickly while saving time and effort.
With a strong background in BPO, real estate, and email support, Lawrence excels in delivering top-notch customer service. His expertise has elevated the company’s Trustpilot ratings, thanks to his patient and professional handling of customer complaints. Known for his clear and direct communication, Lawrence adeptly identifies and resolves customer concerns, enhancing overall interactions.
Lawrence shares his positive experience with Penbrothers: “They been incredibly supportive, promptly addressing my work-related inquiries within hours and even taking the extra step to call and clarify solutions when needed. As an employee, having HR as a reliable ally is crucial to me, and their quick assistance matters greatly.”
Reflaunt was able to streamline its hiring process with Penbrothers’ efficiency in candidate sourcing and invaluable assistance with legal contracts, compliances, and insurance. This has saved the company time and effort while ensuring seamless onboarding.
Also, Reflaunt saved an average of 69% of the total employee costs.
Payroll Savings For 2023
Headcount Growth
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DesignCrowd
DesignCrowd found a reliable partner in Penbrothers, who provided essential support in managing their HR operations, and payroll; and ensuring compliance with local laws while providing high-quality candidates who grew with the company.