Who is DesignCrowd
DesignCrowd is a crowdsourcing platform that connects businesses and individuals in need of design services with a global network of freelance graphic designers, illustrators, and other creatives. It allows clients to post design projects, set a budget, and receive multiple design proposals from designers all over the world. DesignCrowd also owns and manages BrandCrowd, a design platform that helps start-ups, businesses and entrepreneurs find their perfect logo in minutes. Their mission is to help people everywhere launch their dream business or creative idea with the best designs the world has to offer.
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2016
Client Since
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Design
Industry
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Australia
Country
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150
Company Size
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16
Years
The Challenge
Establishing a Team in the Philippines Quickly and Effectively
After starting operations in Australia with a small team, DesignCrowd began to explore the possibility of building a team in the Philippines. Having engaged a few Filipino contractors to help with customer support and similar roles, they realized the great value of the Filipino workforce: hard-working, friendly, great communicators, and a positive attitude. DesignCrowd was determined to expand the team in the Philippines but wanted to do so in a scalable and efficient way. They needed to find a solution that would cater to their different needs such as HR administration, payroll processing, compliance with government-mandated benefits, and a great work space.
The Solution
DesignCrowd started looking for a dependable partner with a thorough understanding of local labor laws and compliance which will reduce legal risk while providing efficient payroll processing, creating a nurturing workplace environment where talents can thrive. They found all these with Penbrothers.
We also helped DesignCrowd source talented candidates who then grew with the company and eventually became experienced employees. DesignCrowd expanded its team with us to include roles in customer service, finance, and marketing after being impressed by the quality of talent the Philippines has to offer.
Team Provided by Penbrothers
Accountant
Total Employee Cost with Penbrothers
Total employee cost in the US
Content Manager
Total Employee Cost with Penbrothers
Total employee cost in the US
Customer Service Advisor
Total Employee Cost with Penbrothers
Total employee cost in the US
UI / UX Designer
Total Employee Cost with Penbrothers
Total employee cost in the US
The Results
Because of our work with DesignCrowd, they were able to expand their team while finding high-quality candidates who grew with them. Our essential support provided in managing their HR operations including payroll and labor law compliance resulted in their expansion to other roles, tapping into the diverse skills set of the Philippine workforce.
Penbrothers enabled DesignCrowd to save an average of 78% of the cost per role.
Conclusion
Our efficient and seamless HR processes enabled DesignCrowd to focus on what they do best while saving on costs and motivating their team. The expertise on Philippine labor law our team has provided DesignCrowd gave them the confidence that their team members are well taken care of and that their productivity levels are unlocked to their full potential.