The members from Penbrothers are always ready to assist us and often provide valuable suggestions and insights on how to achieve our objectives. This proactive approach and positive attitude make working with Penbrothers not only productive but also enjoyable.

-Clara Wang Qi

Finance And Administration Manager, ANTlabs

ANTlabs built a reliable technical service team in the Philippines, enabling them to expand services to other regions while staying within budget.

Who is ANTlabs

ANTlabs, a Singapore-based network technology company, offers global solutions in hospitality, carriers, and large venue networks. Its products and Wi-Fi services platform enhance business models and accelerate ROI for telcos, ISPs, airports, stadiums, hotels, and campuses.

  • 2019

    Client Since

  • IT & Communication


  • Singapore


  • 66

    Company Size

  • 24


The Challenge

Lack of Affordable English-Proficient Talents with Technical Expertise

ANTlabs needed to hire English-proficient talents with expertise in the technical field. They quickly realized that hiring from Singapore would not be sustainable for their business.

Little Experience in Building a Remote Team Offshore

The strategy to cope with increasing pressure from a shortage of manpower without jeopardizing their customer service quality was to build remote technical and customer service teams offshore with the same level of quality as an in-house team. However, they had little experience in doing so, especially when faced with a different employment market.

The Solution

Penbrothers quickly sourced and onboarded the talent ANTlabs needed within 30 days, without disrupting their services. Beyond talent acquisition, Penbrothers provided ongoing HR and administrative support, including tax compliance, payroll management, remote team engagement, performance management, learning and development, and flexible office space solutions, ensuring ANTlabs’ seamless growth.

The Results

ANTlabs establish a 24/7 service team through its partnership with Penbrothers, delivering unwavering customer support. This collaboration unlocked access to top-tier Filipino talent, facilitated seamless remote management from Singapore, and required minimal supervision. As a result, ANTlabs achieved a 73% cost reduction per role, fueling their growth and success.

  • Payroll Savings in 2023

    antlabs payroll savings

  • Headcount Growth

    antlabs headcount growth


The successful partnership between ANTlabs and Penbrothers highlights the power of strategic offshoring and comprehensive support. By leveraging Penbrothers’ expertise, ANTlabs established a dedicated 24/7 service team in the Philippines, accessed top-tier talent, and managed operations remotely with ease. This collaboration not only ensured exceptional customer support but also achieved significant cost savings, driving ANTlabs’ growth and success.

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Lilly Martinez

Lilly Martinez

Client Success

[email protected]

Let's start hiring your team!

Leave us your contact details and we’ll get in touch with you in 24-72 hours.