Penbrothers Library

Get in on the latest news, insights, and success stories about offshoring and remote work

Offshoring to the Philippines: A Viable Solution to Global Talent Challenges

Offshoring to the Philippines: A Viable Solution to Global Talent Challenges

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7 Things to Say When an Employee Is Terminated (with Sample Scenarios)

7 Things to Say When an Employee Is Terminated (with Sample Scenarios)

One wrong phrase can cause issues. Learn 7 things to say when an employee is terminated to keep the conversation firm, and legally sound.
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Insubordination: How Employers Balance Compliance and Culture

Insubordination: How Employers Balance Compliance and Culture

Don’t let insubordination derail your team. Learn how to manage it with empathy, clarity, and compliance in this employer’s guide.
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Sabbatical Leave Guide: What Employers Must Include in Their Policies

Sabbatical Leave Guide: What Employers Must Include in Their Policies

Building a sabbatical leave policy? Learn what employers should include to manage extended leave fairly and reduce compliance headaches.
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How Philippine BPO Worker Health Issues Impact Your Bottom Line (And What to Do About It)

How Philippine BPO Worker Health Issues Impact Your Bottom Line (And What to Do About It)

Every 18 months, the average worker walks out the door. But here’s what the spreadsheets don’t show you: 96% of ...
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How Many Hours is Full Time for Remote Teams? A Global Perspective

How Many Hours is Full Time for Remote Teams? A Global Perspective

The 3 AM Slack notification from your Manila developer. The 6 AM video call with your Berlin marketing team. The ...
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20 Useful Tagalog Phrases for Working With Filipino Teams

20 Useful Tagalog Phrases for Working With Filipino Teams

Speaking Tagalog, just a little, can build trust and improve retention in your Filipino team. Here’s how language creates connection in outsourcing.
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